SUPPORT

Contact Us

For any support inquiries, please email us at: [email protected]

We aim to respond to all inquiries within 24–48 hours.

Common Topics

• Account & Login Issues: Problems signing in, resetting your password, or managing your account.
• Subscription & Billing: Questions about your plan, payments, cancellations, or refunds.
• App Features: Help with note creation, quizzes, flashcards, AI chat, or Study Tok videos.
• Bug Reports: Something not working as expected? Let us know and we'll fix it.
• Feature Requests: Have an idea to make Acemate better? We'd love to hear it.

Subscription Management

To manage or cancel your subscription, open the Settings app on your device, tap your name, then tap Subscriptions. From there, you can view and modify your Acemate subscription.

For more details, please review our Subscription Terms.

Legal

• Terms of Use
• Privacy Policy
• Subscription Terms